The employee engagement movement started in the late 1990s and then went full steam ahead in 2000. Organizations everywhere began systematically measuring employee engagement. That intense interest is now evolving into deeper thinking about company culture. Top leadership teams are seriously considering what kind of culture they want and need to win more customers.
A warning to those leaders: If you’re measuring the effectiveness of your culture by your workforce’s “satisfaction,” you’re doing it all wrong. more
A warning to those leaders: If you’re measuring the effectiveness of your culture by your workforce’s “satisfaction,” you’re doing it all wrong. more